To all pet owners: Since your animals can't talk, you need to be EXTRA CAREFUL. The Operator/Owner may seemed nice but you never knew what's inside of them.
We brought our own food, toys & favorite blankets & were promised by Bonnie & Wayne that our dogs would be in "good hands". They seemed nice and sincere and asked for payment in advance. The dogs were so happy to see us when we picked them up a week later but I could see the sadness in their eyes. When we patted them, all of their hairs came off by chunks. We didn't think of anything then but we learned later that it was due to extreme stress.
I always use them when I travel to the mainland and don't bring my baby with me. I pamper her ( some might say too much), so when I leave her I have to know she's in good hands. It is an extremely calm and relaxing setting for her, and when I get her back, she has never picked up any bad habits, like she has when I used to use other places. I have only used them since I found them through a friend.
We were introduced to this boarding kennel by our vet (Makai Animal Clinic) and thought maybe these people could be trusted with our four dogs, so we boarded them for a week.
I recently kenneled my four Rottweilers at The Nalowinds Kennel in Waimanalo. They were here for a total of nine days in April 2014. Bonnie and Wayne took very good care of my animals and I am extremely satisfied with their facility and their service. I will using them again next month. They washed my dogs for me which I did not expect but appreciated. I would recommend Nalowinds without any reservations whatsoever.
By the time we all got home, all 4 dogs rushed to their water bowl and started drinking & drinking and drinking for 5 - 6 minutes. We just can't believe how thirsty they were!!! How could people running a kennel NOT providing enough water to the poor animals trapped in their hands?
Writing this review is a double edged sword, I do not want the rest of you to book all the available dates at this kennel. I just picked up my small breed dog from Nalowinds. She is calm and happy. Unlike doggie daycares that have too many dogs running around and make your pet a nervous wreck, this place is a calm retreat. The facility is lovely and the owners are extremely competent. I felt my dog was in great hands and I will not feel as anxious the next time I have to leave the island. You could tell that they are people who truly love dogs and do their best to do more than just feed them while you are gone. I have experienced the doggie daycare with college student attendants who could care less about your dog, just what time they get off work to go to the bar. I will never do that again.
Warning to people who think this is a good place with your animals, think again! Don't let the 4 - 5 star reviews FOOL you.
Bonnie & Wayne's rates were not cheap by any matter of means but they simply did not want to waste their time or water to spray the kennels. The best solution was to restrict animal's water supply. How cruel & inhumane! These people were definitely NOT animal lovers, all they see are dollar signs.
I see all these people rating them 5 stars, hello! Only if your pet could talk then you will know the truth.
Bonnie has been "Aunty" to many of my dogs, currently my 2 gentle giants, George and Grace. The care is wonderful and the exercise yard is a bonus for my Irish Wolfhounds. They know and love dogs.
Nalowinds Kennels is a US Veterinary Care based in Waimanalo, Hawaii. Nalowinds Kennels is located at 41-502 Flamingo St, Waimanalo, HI 96795, USA.
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